Frequently Asked Questions
1
What are your minimum order quantities?
As a contract manufacturing company, we maintain a Minimum Order Quantity (MoQ) to ensure cost-efficient production.
MoQ requirements vary depending on factors such as packaging design, materials used, and artwork for printing. Below are the general MoQ guidelines per material:
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Plastic: 10,000 pcs per size and color
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Glass and Aluminum: 5,000 pcs per size and color
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Paper: 1,000 pcs per size and color
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Makeup: 12,000 pcs per size and color
For stock products without customizations, we can offer lower MoQ options, depending on availability.
2
How can I obtain a catalogue of your products?
While we find that catalogues can be time-consuming, we offer a variety of catalogues for different packaging materials to help you explore ideas and identify the items you're interested in.
If you meet our Minimum Order Quantity (MoQ), please let us know the specific packaging material you're interested in, and we will email you the relevant catalogue.
3
Can I get a sample of your products?
We provide free samples up to a reasonable quantity; however, the courier cost will be on your account.
Please note that, as per our company policy, we do not release samples to clients unless there is a prior agreement on quantities and pricing.
4
What is the production time and shipping time?
Our lead times depend on several factors, including the time of year, production line capacity, and overall demand for packaging products. Over the years, we have worked diligently to establish an average production timeline of 3 weeks for most packaging products. However, production times may vary depending on order quantities and the level of customization required.
Shipping times are determined by the mode of transport (air, sea, train, or courier) and your location.
